Thank you for your interest in Metro Service!
Metro Service is a private company responsible for the operation and maintenance of the Copenhagen Metro and for the Greater Copenhagen Light Rail. We prioritize attracting and retaining skilled employees to uphold the high standards of service, safety, and quality we deliver to our passengers. Our employees are our most valuable resource, and we emphasize well-being, recognition, and strong leadership.
If you don’t see a current vacancy that matches your profile, you are welcome to send us an unsolicited application.
Job Areas
Operations
Employees in Operations work in rotating shifts, covering all seven days of the week, in the following roles:
Steward: As the face of the Metro, stewards assist passengers on trains and at stations, perform ticket inspections, and handle railway safety-related tasks. Training for this role is an 11-week internal program, offered with full pay.
Train Dispatcher: Train dispatchers work in the control room, monitoring and managing Metro train operations. This position requires completing a 24-week internal training program with full pay.
Passenger Information Operator: Passenger information operators work in the control room, making announcements to passengers and handling inquiries. Training for this role is a six-week internal program, also with full pay.
Maintenance
Technicians at Metro Service handle the maintenance and repair of Metro vehicles and technical systems.
Primary responsibilities include:
- Metro trains
- Tracks
- Electrical and mechanical systems
- Stations and buildings
- A relevant technical qualification is required for these roles. Technicians work in two- or three-shift rotations or in dedicated day or night shifts.
Central Organization
Across the organization, our focus areas include:
- Customer service
- Safety, environment, and quality management
- IT
- System Engineering
- Project Management
- Finance
- Human resources
- Communication
Greater Copenhagen Light Rail - L3
Metro Service A/S will operate the Light Rail and is recruiting for several roles in operations and maintenance as we prepare for its opening. The Light Rail will operate year-round, requiring flexible shift work across all days of the week.
Operation
Front Line Drivers: Front line drivers ensure that all passengers reach their destinations safely and provide excellent customer service, including ticket inspections.
Train Dispatchers: Train dispatchers monitor rail traffic, communicate with front line staff, and ensure passengers receive accurate and timely information regarding services.
Maintenance
Our skilled technicians ensure that traction power, tracks, and other systems operate reliably. Technicians come from diverse backgrounds and have experience in areas such as track work, traction power, power supply, and civil engineering.
Job openings will be posted as they arise. If you don’t see a suitable vacancy but are eager to join the Light Rail team, we encourage you to submit an unsolicited application, specifying your area of interest.
