Thank you for your interest in Metro Service!
Metro Service is a private company responsible for the operation and maintenance of the Copenhagen Metro and will also manage operations for the upcoming Greater Copenhagen Light Rail. We prioritize attracting and retaining skilled employees to uphold the high standards of service, safety, and quality we deliver to our passengers. Our employees are our most valuable resource, and we emphasize well-being, recognition, and strong leadership.
Job Areas
Operations
Employees in Operations work in rotating shifts, covering all seven days of the week, in the following roles:
Steward: As the face of the Metro, stewards assist passengers on trains and at stations, perform ticket inspections, and handle railway safety-related tasks. Training for this role is an 11-week internal program, offered with full pay.
Traffic Controller: Traffic controllers work in the control room, monitoring and managing Metro train operations. This position requires completing a 24-week internal training program with full pay.
Passenger Information Operator (PIO): Passenger information operators work in the control room, making announcements to passengers and handling inquiries. Training for this role is a six-week internal program, also with full pay.
Maintenance
Technicians at Metro Service handle the maintenance and repair of Metro vehicles and technical systems.
Primary responsibilities include:
- Metro trains
- Tracks
- Electrical and mechanical systems
- Stations and buildings
- A relevant technical qualification is required for these roles. Technicians work in two- or three-shift rotations or in dedicated day or night shifts.
Central Organization
Across the organization, our focus areas include:
- Customer service
- Safety, environment, and quality management
- IT
- Asset management
- Finance
- Human resources
- Communication
Greater Copenhagen Light Rail - L3
Metro Service A/S will operate the Light Rail and is recruiting for several roles in operations and maintenance as we prepare for its opening. The Light Rail will operate year-round, requiring flexible shift work across all days of the week.
Operations Roles:
- Light Rail Operators (train drivers and ticket inspectors)
- Traffic Controllers for the control room (traffic monitoring and passenger communication)
- Front Line Supervisors
Maintenance Roles:
We are seeking technicians with varied backgrounds, such as electricians, blacksmiths, or automation technicians.
Job openings will be posted as they arise. If you don’t see a suitable vacancy but are eager to join the Light Rail team, we encourage you to submit an unsolicited application, specifying your area of interest.
